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What countries do you ship to?

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How much does shipping cost?

How long will it take for my order to arrive?

Do you provide tracking?

I just purchased this month's box. When are you going to ship it?



What currency will I be billed in?

When will I be billed?

What payment options do you accept?

Refunds / Broken & Missing Items


I would like a refund!

One my of items is broken or missing!

What do I do?

About Lootaku

Why choose Lootaku?

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Are your boxes themed?

What kind of themes do you do?

When do you reveal new themes?


How long does a subscription period last?

What theme am I buying if I purchase one now?

I'm confused. Which month is this month's box?

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